Our professional services team have unparalleled levels of experience in designing, implementing and supporting a wide range of intelligent data capture, case management and workflow solutions. We are continuously training staff, to ensure that Velocita Data consultants are certified in the latest technologies to ensure that our clients maximize the benefits of the software deployed.
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Pre-sales consultancy including demonstrations, system design, project scope and estimates
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Solution architecture and design
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Process design, optimization, and capacity planning
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Installation and configuration of capture platforms
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Integration to third party databases for validation and data export
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Development, configuration of capture projects
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End to end testing
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User and system admin training
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Troubleshooting and optimization of existing systems and processes
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Pre and post go live support including helpdesk, remote access, first and second line support