What is Robotic Process Automation?

Robotic process automation (RPA) is a software technology that makes it easy to build, deploy, and manage software robots that emulate humans actions interacting with digital systems and software. Just like people, software robots can do things like understand what’s on a screen, complete the right keystrokes, navigate systems, identify and extract data, and perform a wide range of defined actions. But software robots can do it faster and more consistently than people, without the need to get up and stretch or take a coffee break.

RPA Benefits

Þ   Eliminates user clicks and keystrokes , simulating human activities needed to execute manual tasks.

Þ   Performs work more accurately,  improving automation and ensuring that everything is complete.

Þ   Reduces the need for employees to navigate multiple  systems to complete their work.

Þ   Simplifies the integration between business applications  when systems are inaccessible to     traditional integration tools.

Þ   Visually configured for faster implementation  and less maintenance of the solution over time.

Þ   Improves visibility over manual tasks  by providing a monitoring application to improve process           efficiency.



¨   Automate feature execution in multiple systems:  User interactions like clicking a button, performing keystrokes, and copying and pasting data have traditionally required a human to execute. Instead, Hyland RPA can leverage a digital user to perform the same actions—even starting the application if needed, and closing application dialogs after the process is complete. This means that the process will move forward more quickly and the employee is not burdened by repetitive work. 

¨   Replicate data entry between systems  when integration is a challenge: When a business application is not easily accessible through an API or web service, the data entry is often manual. Hyland RPA can supply the values to the business system without the errors that would occur if performed by human users.

Key Features

Þ   Automate  user actions like mouse clicks, keystrokes, shortcuts, and function keys.

Þ   Integrate   RPA with OnBase, Perceptive Content or Saperion content services applications.

Þ   Attended, unattended, or hybrid  automations give flexibility to support business needs.

Þ   Monitoring  makes it easy to identify process bottlenecks or inefficiencies through dashboards.

Þ   Visual  configuration and a clean intuitive interface means creating automations is easy.